When will my order ship?
Once your order is placed, please allow 2–3 business days for processing and production before it ships.

What is the shipping time?
On average, delivery takes 5–10 business days. However, please note that external factors like weather, holidays, or natural disasters may cause delays. While most orders will arrive on time, we cannot guarantee exact delivery times, as the shipping carrier is responsible for any delays.

Can I cancel my order?
Yes! You can cancel your order without penalty within 24 hours of placing it. If the order has already shipped, cancellation will not be possible. Simply email us with the subject line “CANCEL” to request a cancellation.

What if I entered an incorrect address?
If you’ve made a mistake with your shipping address, don’t worry! Just reply to your order confirmation email with the corrected information within 24 hours, and we’ll make the change for you.

We take care in packing your items with extra padding to prevent damage. However, on rare occasions (about 1 in 1000 orders), a product may be damaged due to handling during shipping. If this happens, please contact us with your order number and a photo of the damaged item, and we’ll send you a replacement at no cost.

I have a question that wasn’t answered, can you help?
If you have any other questions or need further assistance, don’t hesitate to send us an email at support@maliveontrends.com. We’ll do our best to respond within 24 hours.😊